Consumers of all ages are increasingly becoming more and more comfortable with their mobile devices. Just look around you and you will see that almost everyone is “head down”, engross in their smartphone.
Fac with this new habit, some companies understood the importance of developing a mobile application, in order to improve their relationship with customers and enable new forms of service.
According to a survey conduct by the Regional Center for Studies on the Development of the Information Society (CETIC), approximately 23% of the Brazilian population’s use of their cell phones is through apps. This means that millions of people can represent a boost to your business.
If you have a company, check out this article for 3 ways to identify whether it nes a mobile app.
Understanding your nes in the app market: Before you consider developing an app for your business, you ne to understand both the app market and your business nes. While the idea of creating an app to increase your business’ visibility may be tempting, you should first ask yourself: Is a mobile app relevant to my audience?
If your company is a local business that serves exclusively there (like a small town in the interior, for example), there is no ne to create a mobile application.
If you conclude that yes, your company’s app should provide the user with a good experience, through features such as discounts and payment methods. The ideal is to unleash your creativity and determine how your company will connect with the consumer.
Knowing your audience better:
Every entrepreneur, whether experienc or new. knows how expensive and indonesia phone number data complicat collecting information about their consumers can be. With a mobile app, the mission becomes much easier. Since information about the user is obtain at the time the app is install.
Customer service: Another way to identify whether or not your company nes to develop a mobile app is through customer service. Many companies, especially those that are world-renown, have sought to make customer service easier by creating apps.
Through mobile apps, these companies
have manag to establish order fulfillment via cell phones. This is a function aI real estate agent crucial point nowadays, considering that most people no longer use their desktop (computer) to shop online or do not have time to leave the house.
One example is the Mercado Livre platform, which until a few years ago was only available for computers. Although cmo email list it was possible to access the site via smartphones, the process was somewhat complicat. Bas on this demand, the mobile app.