Buyers as people are very different in addition to everything else. We can probably call a salesperson a professional to the extent that he is able to see that difference and take it into account – establishing contact with the buyer, explaining his nes, choosing sales arguments, responding to questions, neutralizing his objections and offering to conclude a deal. 1. Forever in a hurry or elusive. Such a client is easy to recognize because he is constantly rushing somewhere, trying to do several things at once.
You will rarely find them in your workplace
Those in a hurry” often do not keep their word, because they simply do not always remember what and to whom they are committ. Patience is overseas chinese data essential when dealing with this type of client. 2. Pessimists. Forever moaning about everything and believing in nothing. Everything is bad for them everywhere. A professional seller will definitely not try to talk them out of it. 3. “Tough people”. This client has a very good opinion of both the company he works for and himself personally. Usually emphatically demonstrates their knowlge and expertise in all areas.
He knows everything, he argues about every word, he has a “killing” answer to all questions
As a rule, tends to look down on everyone. He should be given the opportunity to talk, it is necessary to avoid even the slightest tact when a particular dimension or metric communicating with him, answering his questions. Because only your external and internal calm, self-control can lead to the set goal. When dealing with such a client, it is necessary to get to the point as quickly as possible and present the facts to him, where possible by supporting them with documents or in writing. 4. Conservatives.
These are customers with old fashion views
Their trust can only be earn by talking about buying house b recogniz, known, time-test things. They are very distrustful of any innovation. Earning their trust is a titanic task, but if you finally succe, you will have a reliable and loyal customer. 5. Innovators. They constantly try to be in the vortex of events. They cling to innovation. And often you can buy something just because none of your acquaintances, colleagues or competitors have it yet. Trying to lure them in with a lower price, a “flexible discount system” can help you – only to lose this customer. 6. Gossip.