In-store order collection is growing in popularity. Since the advent of e-commerce, entrepreneurs have been looking for ways to persuade online shoppers to visit their physical stores, and those efforts seem to be paying off.
A sustainable business thanks to e-commerce and contactless collection
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Contactless collection is the next step in this development. Despite the reopening of non-essential stores in Belgium and Switzerland and the health measures still in how we secure our restaurant customers’ data with a private blockchain force, contactless click and collect is likely to continue for some time in order to reduce the number of people in the same space and prevent the spread of the virus.
If you want to sell your products to your customers safely from your physical store, you need to make sure that the contactless pickup process goes smoothly. In this bzb directory article, we’ll explain exactly what contactless click and collect is and the steps you need to take to provide this service to your customers.
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What is contactless click and collect?
With contactless pickup, a customer places an order remotely (usually through your online store, but by phone if possible) , then picks up their purchase in-store without actually entering the store.
Since the coronavirus lockdowns, contactless pickup has grown in popularity: customers don’t have to pay shipping fees for their purchases and don’t have to enter a crowded store. This allows them to support their favorite local businesses during these difficult times.
Contactless pickup is likely to remain popular even when we no longer have to keep our distance. Customers appreciate the fact that they can shop with you at any time and don’t have to wait (or pay!) for shipping. Contactless pickup allows retailers to combine simplicity with speed, making it a perfect fit for your customers’ busy lives.
How to get started with contactless click and collect when you are a retailer
Contactless pickup is anything but a passing fad due to the current pandemic: it’s a specific measure that we’ll continue to see a lot of in the future. If you’re not yet offering your customers the option of contactless pickup, the following steps can.