Improve customer experience and operational efficiency in retail

Among the technological trends that will shape the retail landscape this year, Augment Reality and Artificial Intelligence stand out.
Emerging technologies such as augment reality andartificial intelligence(AI), play a fundamental role in the development of retail in 2024.

Tech Solutions for Strategy (TS4 Strategy)

found in 2019 by Pro Álvarez and Salvador Pina , highlights the use of generative AI tools such as Chat GPT, Bing AI, and Salesforce’s Einstein 1 platform.

These technologies will enable retailers to generate hyper-personalization and automation in customer service models, marking a milestone in the continuous improvement of interaction with consumers.

Omnichannel: Seamless Integration of Experiences
With e-commerce emerging as a key challenge, TS4 Strategy highlights omnichannel as a priority for consumers. It emphasises that the ability to seamlessly integrate experiences across channels will be a crucial differentiator for retailers. Online shopping is position as a priority, and the ability to offer an integrat experience becomes essential for business success.

Personalization as an Essential Element in 2024
The consultant proclaims that personalization is consolidat as an essential element in 2024. He highlights that retail companies must take advantage of data and analysis to offer personaliz offers and shopping experiences, intelligently adapting to individual belgium whatsapp number data consumer preferences. In this context, the implementation of technological solutions reveals itself as a real value for companies, marking an operational and specializ approach for each client.

whatsapp data

“We must be an operational and specializ extension for each client, allowing them to see the transactional benefit in leveraging technology,” said Leonardo Perez, Head of Security Office at TS4 Strategy.

Read also: Born in cloud companies:

TS4 Strategy, a key SalesForce partner.

Innovation in Key Sectors
The company has focus its means customer experience in free translation efforts on providing. Technological solutions in key sectors such as Retail. Telco Manufacturing, Financial Services and Pharma.

With a focus on emerging technologies. Personalization and omnichannel, the company guides its cg leads clients towards digital excellence. Through innovative technological solutions and a customer-centric vision.

Scroll to Top