The failure has caus intermittent validation service, delays, long queues and the SAT indicat that it was due to an update to its system.
After more than 48 hours of failures in the customs validation systems, international operations in Ciudad Juárez and Nuevo Laro were suspend.
Activities resum yesterday, but with a wave of complaints about delays, slowness, long lines of freight vehicles and no official information on the cause of the problem.
The Tax Administration Service (SAT) , responsible for customs systems, report that the interruptions were due to an “update” of its systems and that activities had already return to normal.
However, customs agents experienc the detention of the flow of goods, lack of connection in links and validation errors.
As well as filling out ballots by hand
and complaining about a confusing response.
Without the necessary advance notice from the SAT or the National Customs Agency of Mexico (ANAM), in charge of commercial zones since 2022.
You may be interest in reading: Tax Mailbox, can be us by government entities such as IMSS and others
“There is complete australia whatsapp number data opacity in the customs system and in the SAT, this does not seem to be an update, and if it is, it got out of hand,” said Fernando Ramos Casas, president of the Maritime Port Council.
“Congestion at border crossings has generat significant losses for Mexican companies in the trade, services and tourism sectors, especially for freight transport.
“Much of the merchandise that is paralyz for hours is perishable,” said Hector Tejada, president of Concanaco.
Transporters were expos to crime
In Matamoros, operators were expos to crime. Javier Saldívar Guerrero, Canacar delegate in Matamoros, indicat that those who went to Reynosa are victims of robbery, assault and extortion.
It is estimat that it will take remember the customer experience up to five days for the congestion at the Laro Customs Office alone to ease .
On average, between 18,000 and 20,000 trailers transit the Laro Bridge per day, and around 40% of trade cg leads between the US and Mexico passes through this route.