Botmaker offers the distribution channel the opportunity to do business in the world of chatbots from its SaaS platform, and generate closeness with the customer.
Botmaker combines a platform for the creation of chatbots for all types of digital channels, plus theArtificial intelligenceGPT Chat , in order to help companies in those strategies that demand proximity, quick responses to repetitive questions and 24×7 attention.
Jorge Ruiz Escamilla, general manager for Botmaker Mexico, said that this platform allows the creation of decision trees translat into a bot that is plac in the digital channel that the company prefers.
Although WhatsApp is the most us channel in Latin America, it is not the only one where it can be install, this will depend on the purpose of the chatbot .
Jorge Ruiz Escamilla, general manager of Botmaker Mexico
Ruiz clients, conversational commerce, to serve suppliers, but also communications within organizations, so that it can be plac, for example, in Human Resources.
Some of the advantages that Ruiz list for using chatbots are:
24×7 availability to respond to repeat and potential customers
Multichannel communication
Geolocation services can be add
All content is customizable
Through APIS, it integrates with all types of business software: ERP, CRM, payment gateways and merchandise delivery applications, among others. In the case of Botmaker , it has some native integrations.
Although the chatbot is train, it greece whatsapp number data learns from the customer all the time.
Botmaker delivers granular reporting and analytics, identifying response types, most-us channels, and more.
In any process that requires repetitive responses, communication, contact and closeness with users, it is recommend to install a chatbot .
One of the particularities of the Botmaker platform is the dashboard from which an administrator has access to the conversations.
The client will always have support
While Bootmaker has marketers are not advertising salespeople an engineering team that is often responsible for serving customers, the company has an cg leads ecosystem of channels that resell, integrate, and provide services, ranging from consulting and help in building the response tree to project growth.