In this talk, we were also able to explore the functionalities first-hand, since we did a real-time demo, installing the integration within our own CRM to be able to see everything related to quotes in depth.
In this session
led by Catie Moynihan (App Partner Manager at HubSpot) and Eric Brenner (GTM Specialist at HubSpot), five tools were presented that complement the functionalities of HubSpot’s service module, Service Hub:
1. ChurnZero , a Customer Success platform, generates analytics to determine which customers are more or less likely to stop being customers.
2. Clickup , a project management application, allows you to create tasks and certain automations.
3. Aircall , a virtual switchboard that allows you to easily record calls in the HubSpot CRM and synchronize the information.
4. Timerman, an application that allows you to measure in detail the engineer database time that tickets or businesses are in a specific pipeline stage.
5. Zuper connects HubSpot objects to service or facilities teams, allowing you to better manage time and equipment.
10. How it started vs How it is going
How dealing with failures can create great opportunities
Jay Schwedelson, founder and CEO of Subjectline.com, tells us the story of his professional career, from his beginnings at Outcome Media, to the founding of subjectline.com, a web platform that allows you to assign a score marketing training from logo to rebranding to the subject lines of marketing emails in order to develop the best strategy.
In this talk, full of motivational messages, he explained to us the best lesson he learned on this entrepreneurial path:
“Differentiation is one of the key points when developing a strategy. If they don’t know you for something, they don’t know you at all.” Jay Schwedelson
11. Leadership Lessons with Brian Hallingan and Dannie Herzberg
In this session, Dannie Herzberg, Partner at Sequoia Capital, interviewed yeezys shoes Brian Hallingan, co-founder of HubSpot. Brian shared with the audience personal anecdotes related to his leadership within HubSpot throughout all these years.
Of particular note is the moment when HubSpot decided to transform its product and turn it into a full-fledged CRM, despite the existing competition in the market, and how it convinced the team to follow that path. HubSpot’s CRM is currently one of the best-rated on the market.