Are you wondering how to optimize your business’s customer service in these times of digitalization? If you are dedicated to sales or provide any service that involves direct contact with the public via instant messaging, it will make your life easier to have a multi-agent WhatsApp system that allows you to keep your telemarketing data chats in order and your team synchronized and performing at their best. In this post, we will see which is the most recommended Multi-agent WhatsApp in 2024.
WhatsApp Multiagent: What is it and what is it for?
WhatsApp Multi-Agent is a system that simultaneously connects multiple customer service or sales agents on the same line (phone number), sharing the same inbox and receiving queries on their respective devices individually.
This is how multiple agents can manage the same WhatsApp Business account through different teams and from anywhere, keeping attention centralized to avoid chaos and confusion, both for the customer and internally in the company.
In short, WhatsApp Multi-Agent is a digital resource that allows several users to use or manage the same WhatsApp number, from different devices and with different roles.
Why are we the most recommended Multi-Agent WhatsApp ?
We have more than 20 sales and customer service features that you can use through multi-agent WhatsApp, with multiple agents serving from the same number on any device and with the ease of transferring chats/areas/agents and automatically distributing conversations and chats.
Whaticket CRM guarantees you centralized and secure storage of clients, permanent chat history without any extra charges, import/export of contacts and access for the entire team.
You can also keep track of your entire cellular my phone number for event reminders team. Supervisors can control and monitor processes in real time, assign the customer service conversation load to each agent, and detect opportunities for improvement.
At the same time, you will be able to manage advertising campaigns through WhatsApp by sending mass messages to all your clients, scheduling messages and notifications, API for sending multimedia files, all of this reported in a campaign results report that will help you evaluate the strategies used.
And if you’re concerned about your management numbers, you’ll be able to measure the performance of your WhatsApp Marketing strategies and have full access to detailed analytics on sales reports, interactions and response speed, as well as real-time metrics on the quality of service provided by your agents.
What is the price of a Multi-Agent WhatsApp in 2024?
We come to what you want to know: how much does a multi-agent system for WhatsApp cost?
For us, the most valuable thing is helping business owners like you boost their sales and customer service. That’s why, when we decided to create Whaticket, we set out to have one of the most affordable prices on the market, unlike other tools, but without skimping on features or benefits. You always deserve the best!
All our plans are customized because we material data believe that you should only pay for what you will actually use. That’s why we offer two types of plans: monthly and annual. As we mentioned before, both are fully customizable and adapt to the number of users and connections you need.
In the following link , you can obtain a quote on the cost of Whaticket’s Multi-Agent WhatsApp.